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For enquiry, please fill out the form or feel free to email us on vipcustomerservice@hymarkets.com.

To be eligible for our PERSONAL VIP CUSTOMER SERVICE, you need to maintain a minimum balance of USD 5,000 in your trading account.

Every HY Markets VIP customer will enjoy exclusive benefits. We are constantly enhancing our services to provide you with a cutting-edge trading experience and our dedicated VIP customer service representatives are available to support you 24x5.
    Our latest upgraded services
     
  • Your dedicated PERSONAL VIP CUSTOMER SERVICE REPRESENTATIVE will assist you in accessing your account any time you wish
  • Receive updates on prices, account performances, economic news updates and announcements
  • Free access to leading market analysis tools Trading Central
    Communication with your PERSONAL VIP CUSTOMER SERVICE REPRESENTATIVE 24x5
  • Direct line to the your PERSONAL VIP CUSTOMER SERVICE REPRESENTATIVE
  • Instant assistance when you are away from your computer or when technical reasons prevent you from using account
  • Instant price indication, instant opening or closing of positions, adjustments of Stop Loss and Take Profit levels

Receive exclusive market information

  • Daily emails from credible international banking organization and analysis
  • Daily morning fundamental market information reports
  • Weekly schedule report of important economic indicator releases and markets events
  • Weekly review of movements and trends in the markets from the previous week
  • Multiple daily updates of Technical Recommendations & Levels on clients’ most common trading products
  • Receive exclusive SMS alerts to your mobile/cell phone from the London Dealing Room
  • Instant reporting of economic indicators releases that affect the market as soon as these are published by Reuters
  • Reminders about economic indicator releases and important market events
  • Alerts on sharp rate movements of on all markets